Insights

Proprietary data, expert analysis and bold thinking for leaders who want to achieve the extraordinary.

AI, Generative AI, & Machine Learning

The Board's Path to Generative AI Governance: Four Questions Defining Competitive Advantage

Generative AI is rewriting the rules of corporate strategy and boards that hesitate to take risks. This article reveals how directors can capture the technology's multitrillion-dollar upside while shielding their organizations from its gravest threats.

Article

May 13, 2025

Retail

Leveraging AI to Drive Retail Marketing ROI through Strategic Personalization

Generative AI is rewriting the retail playbook: brands that personalize every touchpoint are pulling away from the pack. Discover how Santiago & Company’s latest insights reveal the moves that turn AI investment into measurable growth and lasting customer loyalty.

Brief

May 13, 2025

IT Services

Why CIOs Must Embrace Eight Tough Lessons When Scaling Generative AI

Scaling generative AI demands CIOs shed low-value pilots, streamline technology and data practices, and embed responsibility at every step to unlock real business impact.

Article

April 25, 2025

From Managing Risks to Thriving Through Resilience

Heightened trade disputes and global uncertainties demand more than short-term fixes and reactive risk measures. Organizations that embed resilience throughout their strategy, operations, and culture will thrive amid ongoing volatility and position themselves for enduring success.

Article

April 24, 2025

Nonprofit & NGOs

Transforming Your Nonprofit into a High-Performance Powerhouse

Nonprofits can dramatically amplify their impact by adopting a high-performance mindset that blends strategic planning, operational efficiency, and transformative leadership. This article offers a roadmap for harnessing best practices to turn mission-driven initiatives into market-ready outcomes.

Report

April 16, 2025

Human Resources

Mastering Active Management: Five Insights for Generating Value

Santiago & Company research reveals that portfolio refreshment drives 3.5% higher shareholder returns. Active portfolio management, not just cost-cutting or market conditions, is decisive in long-term corporate success.

Article

April 15, 2025