We are committed to building a legacy of positive impact that will continue to grow and evolve. Our path forward is clear: to remain focused on our core values while continuously adapting to the world’s most pressing challenges. Our sustainability and social responsibility goals are ambitious, but we believe that bold action is essential for meaningful change.
With Forward SM, Santiago & Company invites our clients, partners, and communities to join us in creating a more sustainable, equitable future. Together, we can build a future that goes beyond business, powered by purpose and driven by shared values.

We actively support projects and partnerships that promote renewable energy, conservation, and green innovation. We aim not just to participate in sustainable practices but to drive meaningful environmental change.
Learn about our Sustainability ProgramOur goal is clear: to drive real, meaningful progress that creates long-term resilience and self-sufficiency in the communities we touch. Our social impact initiatives are built on three key principles: inclusivity, diversity, and empowerment.
Explore how we're impacting the communityWe are proud to support organizations making a difference across sectors, providing them with the same level of strategic insight, data analysis, and operational support as we do for our corporate clients.
Look into how we give backArtificial intelligence is revolutionizing remanufacturing, helping companies overcome traditional operational hurdles to achieve higher profitability and customer satisfaction. Discover how industry leaders are using targeted AI applications to redefine efficiency and strategic advantage.
Parts and service operations have become the most reliable path to durable dealer profitability, yet most dealer groups continue to underperform their potential. Disciplined execution, data-driven decision-making, and targeted use of GenAI can transform the service lane into a self-funding engine of growth and resilience.
As battery costs reshape the future of electric vehicles, Western automakers face mounting pressure to match the cost and efficiency advances pioneered by Chinese firms. Closing this gap requires bold changes in design, supply chain strategy, and customer value proposition to unlock mass-market adoption and long-term growth.
The article argues that "linguistic drift" in legacy hiring systems creates a costly "Bias Tax" through inefficiency and lost talent. It proposes a "neutral-first" architecture that standardizes applicant language to ensure fairness, compliance, and faster hiring.